Questions chat asks
Something missing? Ask us on Discord or at mail@donate.chat.
Getting started
What is donate.chat?
A tip page and stream alerts for Nordic streamers, paid with Vipps. Viewers tip in two taps, the money lands in your own Vipps account, and the tip pops up on stream.
What do I need?
An organization number, Vipps Integrert Betaling and a Twitch or YouTube channel. You order Integrert Betaling at portal.vipps.no, and our step by step guide in the dashboard walks you through it.
Do I need a company?
Yes. Vipps only offers Integrert Betaling to businesses, so you need an organization number. A sole proprietorship (ENK) is enough, and it can use your personal bank account.
How long until I can take tips?
Vipps usually approves within a few days, at most about four weeks. Once you're approved and have connected Vipps in the dashboard, you're live in minutes.
Can you help me set it up?
Yes. Follow the guide in the dashboard, and if you get stuck, ask us on Discord or at mail@donate.chat.
Money and Vipps
Does the money go through donate.chat?
No. Tips go from the viewer straight to your company's Vipps account through Integrert Betaling. We never receive or hold the money. You only pay us the 89 kr subscription.
What does it cost?
89 kr a month, and we take 0% of your tips. Vipps charges its own payment fee, which is 2.99% + 1 kr per payment on the standard Norwegian rate. Your agreement with Vipps may differ. See pricing for what you keep at different amounts.
Why Vipps?
Most people in Norway already have Vipps. Two taps and the tip is in, with no account to create and no card to type in.
Can viewers without Vipps tip?
Yes. With Vipps Card turned on, viewers can pay with a regular debit or credit card, from most countries.
Alerts and overlays
Do my Streamlabs or StreamElements alerts still work?
Yes. Connect your account and every tip shows up as an alert there, on Twitch or YouTube. Or skip them and use our own overlays.
How do donate.chat's own overlays work?
You add one browser source in OBS and edit the widgets from the dashboard, with HTML, CSS and JavaScript if you want to. You can send test alerts, and alerts you missed play once OBS reconnects. Custom widgets use a StreamElements style widget API.
Can a tip trigger other things?
Yes. Outgoing webhooks send every tip to any HTTP endpoint, like a Discord bot or smart lights. Each webhook has a signing secret and a delivery log.
What can I do in the dashboard?
Watch tips come in live, resend an alert, check your stats, and search and export your transactions as CSV.
Account and billing
What do I get when I subscribe?
Everything. There is one plan for 89 kr a month, with the tip page, alerts, overlays, webhooks and exports included.
Is the price the same for everyone?
Yes. Every streamer pays the same, big or small.
Can I cancel anytime?
Yes. Cancel from your dashboard and you keep access until the end of the period you've paid for.
Where do I manage my subscription?
In your dashboard. That is also where you cancel.
Coming from GiveTip
What about my old GiveTip link?
It still works. Anyone who opens it lands on your donate.chat page automatically.
Do I need to do anything?
No. Your link redirects and your subscription moved over with you.
Will my alerts still work on stream?
Yes. Streamlabs and StreamElements alerts work just like before. Read more about the move from GiveTip.
Still stuck?
Ask in our Discord or send us a mail. We're happy to help with setup and questions.